This document outlines the high level procedures any user can use to isolate problems with their hard drive, supporting subsystem components, and the logic board. Last update: 12/17/12
 
 
 
This contains the installation instructions for Scannerz and FSE or FSE-Lite when included with Scannerz. FSE is offered as an update to Scannerz, whereas FSE-Lite is always included in the base release of Scannerz.  Last Update: 6/13/12
 
 
 
Scannerz for Mac OS X is a licensed product. This is a copy of the license for those interested.  Last Update: 3/25/12
 
 
 
This document will identify problems that some users may encounter with Scannerz for Mac OS X. Last Update: 3/25/12
 
 
Scannerz Downloads
Product and Support Downloads
 
Listed below are downloadable documents associated with each product we currently offer as well as reference documents which typically aren't product specific. The documents include FAQs (frequently asked questions), product profiles, installation instructions, troubleshooting documents and tips, and any other documents that SCSC makes available to users. The documents in this section change frequently, so we’re putting an update date on each one so you don’t waste you’re time downloading something you already have.
 
The documents are links to downloadable files in PDF format. Click on the title of the link and it should either automatically download the file or open it up in another browser window. There is no charge for these files and you don’t need to be an owner of one of our products to download them.
 
FSE and FSE-Lite Downloads
SpotOff and Spot-O-Meter Downloads
This document will identify problems that some users may encounter with FSE and FSE-Lite. Last update: 3/25/12
FSE-Lite for Mac OS X is a licensed product. FSE-Lite is included with Scannerz base release. This is a copy of the license for those interested. Last update: 3/25/12
 
 
FSE-Lite LicenseDownloads_files/FSE-Lite%20License-2.pdfDownloads_files/FSE-Lite%20License-2_1.pdfshapeimage_2_link_0
FSE for Mac OS X is a licensed product. This is a copy of the license for those interested. Last update: 3/25/12
 
 
FSE LicenseDownloads_files/FSE%20License-2.pdfDownloads_files/FSE%20License-2_1.pdfshapeimage_3_link_0
This document applies only to the stand-alone version of FSE for Mac OS X. If FSE is purchased with Scannerz, it is installed in the Scannerz directory during installation and replaces FSE-Lite. FSE-Lite is only available with Scannerz and is installed with the Scannerz installer. FSE-Lite for Mac OS X is not available as a standalone product. Last update: 6/13/12
 
 
This document explains the installation procedures for SpotOff and Spot-O-Meter for Mac OS X. Last update: 6/13/12
 
 
SpotOff for Mac OS X is a licensed product. This is a copy of the SpotOff license for those interested. Last update: 5/19/12
 
 
Spot-O-Meter for Mac OS X is a licensed product. Even though Spot-O-Meter is available at no cost, Spot-O-Meter is still a licensed product. This is a copy of the Spot-O-Meter license for those interested. Last update: 5/19/12
 
 
This document will identify problems that some users may encounter with SpotOff and Spot-O-Meter for Mac OS X. Last update: 3/25/12
 
 
Reference Document Downloads
Aside from the more common problems people suffer with a hard drive, such as the loss of sectors on a drive's platter, many also have problems that are more complex, and often mistakenly discard their systems, not realizing the problem might have been easily fixed. Hard Drive Troubleshooting is a systems approach to both system and hard drive problem analysis that will allow a user to evaluate more complex and obscure problems, such as system lockup, system crashes, intermittent and erratic drive behavior, corrupt data transfer, and drives dropping out, to name a few. If you're having any problems with your Macintosh system, this book may help you isolate them.    Last updated: 9/17/12
 
 
Phoenix Downloads
Phoenix for Mac OS X is a licensed product. This is a copy of the license for those interested. Last update: 6/20/13
 
These are the latest general instructions for all of our products. Last update: 6/20/13
 
These are the general troubleshooting instructions to review if you run into problems with Phoenix.  Last update: 6/20/13
 
All Software and Computer Systems Company, LLC logos are a trademark (TM) of Software and Computer Systems Company, LLC. Scannerz, Scannerz Lite, Scannerz with FSE-Lite, Scannerz with FSE, FSE, Phoenix for Mac OS X, Performance Probe for Mac OS X, SpotOff, and Spot-O-Meter are trademarks (TM) of Software and Computer Systems Company, LLC. All software produced and licensed by Software and Computer Systems Company, LLC is copyright© Software and Computer Systems Company, LLC 2005 - 2013. The contents of all pages and images contained in this web site are copyright© Software and Computer Systems Company, LLC, 2005-2013. 

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